PRIVACY POLICY Last updated March 03, 2026
​​​
This Privacy Notice for GYRE & GIMBLE MEDIA LTD (doing business as Gyre & Gimble) ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you: Visit our website at https://app.gyregimble.co.uk, or any website of ours that links to this Privacy Notice Download and use our application (Gyre & Gimble), or any other application of ours that links to this Privacy Notice Engage with us in other related ways, including any sales, marketing, or events Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at privacy@gyregimble.co.uk.
​
SUMMARY OF KEY POINTS
​
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
​
Do we process any sensitive personal information? Some of the information may be considered 'special' or 'sensitive' in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.
Do we collect any information from third parties? We receive advertising account and performance data from third-party advertising platforms (Google Ads, Meta, TikTok) that you connect to the Service. We do not purchase or otherwise obtain personal information from data brokers or other third-party sources.
​
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
​
In what situations and with which parties do we share personal information?
​
We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
​
How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
​
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
​
How do you exercise your rights?
The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
​
Want to learn more about what we do with any information we collect?
Review the Privacy Notice in full.
​
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
​
1. WHAT INFORMATION DO WE COLLECT?
​
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
​
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: names phone numbers email addresses job titles usernames passwords contact preferences mailing addresses billing addresses debit/credit card numbers contact or authentication data Sensitive Information. We do not process sensitive information.
​
Payment Data.
We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/gb/privacy.
​
Application Data.
If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
Mobile Device Data.
We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device's operating system or platform, the type of mobile device you use, your mobile device's unique device ID, and information about the features of our application(s) you accessed. This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.
​
Information received from connected advertising platforms.
When you connect your advertising accounts to the Service via OAuth, we access data from those platforms to provide campaign management and performance reporting. The data accessed from each platform includes:
Google Ads (via the https://www.googleapis.com/auth/adwords scope): Ad account structure, campaign configurations, ad groups, keywords, ad copy, and performance metrics (impressions, clicks, cost, conversions, conversion value). This data is used to create and manage advertising campaigns on your behalf and to display performance reporting within the Service
​Meta (Facebook/Instagram) (via the Marketing API with the following permissions: ads_management, ads_read, business_management, pages_show_list, pages_read_engagement, pages_manage_ads, instagram_basic, read_insights, pages_read_user_content, leads_retrieval):
​
When you connect your Meta advertising account to the Service via OAuth, we access the following categories of data to provide campaign management, performance reporting, and related features:
​
Basic profile information: Your Meta user ID and name, used solely to associate your connected Meta account with your Gyre & Gimble user profile. We do not access your personal Facebook profile, friends list, photos, or social activity.
Business Manager data: Business Manager ID and the list of ad accounts available within your Business Manager, used during the account connection flow to allow you to select which ad account to manage.
Ad account data: Ad account IDs, names, currency, timezone, and account structure for the ad account(s) you select.
Campaign data: Campaign configurations, ad sets, ads, ad creatives, targeting settings, budgets, schedules, optimisation goals, and campaign statuses. This data is used to create and manage advertising campaigns on your behalf.
Performance metrics: Impressions, clicks, spend, conversions, conversion value, reach, and frequency. This data is used to display campaign performance reporting within the Service. Derived metrics such as CTR, CPC, CPM, CPA, and ROAS are calculated at query time from these raw values.
Facebook Page data: The list of Facebook Pages you manage (page IDs and page names), used to present a page selector so you can choose which Page identity is associated with your ad campaigns, as required by Meta's advertising policies.
Page content: Recent posts from your selected Facebook Page, including message text, media type, images, and creation dates. This data is displayed within the campaign editor for contextual reference and is fetched on demand — it is not stored permanently.
Page performance insights: Page-level metrics including post engagements, profile views, followers, and content views for your selected Facebook Page. This data is displayed as summary cards within the campaign editor and is fetched on demand — it is not stored permanently.
Instagram account data: For each Facebook Page you select, we retrieve the linked Instagram account's profile picture, username, display name, and follower count. This data is displayed within the campaign editor so you can see which Instagram identity is associated with your ad campaigns. This is read-only — we do not post to or modify Instagram accounts. Instagram data is fetched on demand and is not stored permanently.
Lead form data: For campaigns with a lead generation objective, we retrieve lead generation form names, statuses, field definitions, and individual lead submissions (including submitted field values such as name, email, and phone number) from your selected Facebook Page. Lead data is displayed within the campaign editor and is fetched on demand — it is not stored permanently.
​
All data access is initiated by the authenticated user through our interface. We never access Meta data without explicit user action.
​TikTok (via the Marketing API): Advertiser account structure, campaign configurations, ad groups, ads, and performance metrics (impressions, clicks, cost, conversions). This data is used to create and manage advertising campaigns on your behalf and to display performance reporting within the Service.
​
​We store OAuth access tokens and refresh tokens for each connected platform. These tokens are encrypted at rest and are never exposed to other users or organisations. Tokens are revoked and deleted immediately when you disconnect a platform account or close your account.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. Information automatically collected In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
​
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
​
The information we collect includes: Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings). Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information. Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services. Google API Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell Google user data to third parties. We do not use Google user data for serving advertisements. We do not use Google user data for any purpose other than providing and improving the campaign management and reporting features of the Service.
​
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
​
We process your personal information for a variety of reasons, depending on how you interact with our Services, including: To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order. To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service. To manage advertising campaigns on your behalf. We may process your information and your connected advertising platform data to create, configure, launch, and monitor advertising campaigns across Google Ads, Meta, and TikTok as directed by you. To display your Facebook Pages for ad configuration. We process your Facebook Page data to present a page selector so you can choose which Page identity is used in your ad campaigns. Meta's advertising policies require all ads to be associated with a Facebook Page, and this processing is necessary to fulfil that requirement.To show linked Instagram accounts. We process Instagram account data linked to your selected Facebook Page so you can see which Instagram identity is associated with your ad campaigns. This is read-only and informational. To display Page performance insights. We process your Facebook Page insights — including post engagements, profile views, followers, and content views — to help you understand how your Page is performing alongside your advertising campaigns. To display your Page content. We process your Facebook Page posts feed to show your recent Page content within the campaign editor, providing contextual reference when configuring campaigns. To retrieve and display lead form submissions. For campaigns with a lead generation objective, we process your lead generation form data and individual lead submissions so you can view collected leads directly within the Service without needing to switch to a separate tool. To generate AI-powered media plans and campaign recommendations. We process campaign parameters, brief analysis results, and platform context through our AI service provider (currently OpenAI) to generate platform-specific advertising recommendations, campaign structures, and media plans tailored to your objectives and budget. To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service. To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information. To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services. To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user. To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services. To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention. To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them. To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.
​
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
​
If you are located in the EU or UK, this section applies to you.
​
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information: Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent. Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you. Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to: Analyse how our Services are used so we can improve them to engage and retain users Diagnose problems and/or prevent fraudulent activities Understand how our users use our products and services so we can improve user experience Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved. Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person. If you are located in Canada, this section applies to you.
​
We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example: If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way For investigations and fraud detection and prevention For business transactions provided certain conditions are met If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim For identifying injured, ill, or deceased persons and communicating with next of kin If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced If the collection is solely for journalistic, artistic, or literary purposes If the information is publicly available and is specified by the regulations
​
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
​
We may need to share your personal information in the following situations: Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us. Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions. Advertising platforms. When you launch a campaign, we transmit your campaign configurations to the relevant advertising platform (Google Ads, Meta, or TikTok) via their APIs. This is the core function of the Service. AI service providers. We send content from your marketing briefs to OpenAI to generate campaign recommendations. We do not send your personal information, account credentials, or advertising platform access tokens to AI service providers. Cloud infrastructure providers. Your data is stored and processed on Microsoft Azure servers located in the United Kingdom (UK South region). Azure processes data on our behalf under a data processing agreement.
​
5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
​
As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, 'AI Products'). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice govern your use of the AI Products within our Services.
Use of AI Technologies
​
We provide the AI Products through third-party service providers ('AI Service Providers'), currently OpenAI. As outlined in this Privacy Notice, content from your marketing briefs and campaign parameters will be shared with and processed by these AI Service Providers to enable your use of our AI Products for purposes outlined in 'WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?' We do not send your personal account information, advertising platform credentials, OAuth tokens, or campaign performance metrics to AI Service Providers. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.
​
Our AI Products
​
Our AI Products are designed for the following functions: Analysing marketing briefs (PDF and DOCX documents) to extract campaign objectives, target audiences, and budget requirements Generating platform-specific advertising campaign configurations based on brief analysis Providing campaign optimisation recommendations
​
How We Process Your Data Using AI
​
We send the content of your uploaded marketing briefs and campaign parameters to OpenAI for analysis and campaign generation. We do not send your personal account information, advertising platform credentials, OAuth tokens, or campaign performance metrics to OpenAI. All AI processing uses OpenAI's API with data processing agreements in place that prohibit OpenAI from using your data for model training. We may change AI service providers from time to time; this policy will be updated to reflect any such changes.
​
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.
​
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
​
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
​
Advertising platform data retention: Campaign configurations and metadata: retained while your account is active. Campaign performance metrics: retained for up to 25 months after collection to support historical reporting and year-over-year comparisons. OAuth access and refresh tokens: revoked and deleted immediately upon disconnecting a platform account or closing your account. Upon account closure, all advertising platform data is deleted within 30 days.
Meta platform data deletion. In addition to the general data retention and deletion practices described above, you may specifically request deletion of your Meta-connected data in any of the following ways:
Through the Service. You may disconnect your Meta account at any time through your account settings in the Service. Disconnecting immediately revokes our stored OAuth access and refresh tokens and queues all associated Meta data — including ad account data, campaign configurations, performance metrics, Page data, and lead submissions — for deletion. Deletion is completed within 30 days of disconnection.
Through Facebook. You may remove Gyre & Gimble from your Facebook Business Integrations at any time by visiting facebook.com/settings and selecting Business Integrations, or by visiting your Facebook app settings. When you remove our app, Meta sends an automated data deletion request to our servers via a secure callback. Upon receiving this request, we verify its authenticity, delete all data associated with your Meta user ID, and return a confirmation code and status URL to Meta. You may use the status URL to check the progress of your deletion request. Deletion is completed within 30 days.
By contacting us. You may email privacy@gyregimble.co.uk at any time to request deletion of your Meta-connected data. We will verify your identity and process your request within 30 days.
In all cases, deletion includes: stored OAuth tokens, ad account connection records, campaign configuration data, cached performance metrics, and any temporarily cached Page data, Page insights, Page posts, Instagram account data, or lead form submissions associated with your Meta account. Once deletion is complete, we retain only a anonymised record of the deletion request itself for compliance and audit purposes.
​
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
​
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
​
Specific security measures include: All data is encrypted in transit (TLS 1.2+) and at rest. OAuth tokens for connected advertising platforms are encrypted at rest using AES-128 encryption and are never logged, displayed in the user interface, or exposed to other users or organisations. Multi-tenant architecture ensures that each organisation's data, including connected platform accounts and campaign data, is strictly isolated from other organisations using the Service. Role-based access controls (Owner, Editor, Viewer) govern access to data within each organisation.
​
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
​
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at privacy@gyregimble.co.uk.
​
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
​
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
​
We will consider and act upon any request in accordance with applicable data protection laws. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
​
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
​
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
​
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
​
Revoking advertising platform access. You may disconnect any connected advertising platform at any time through your account settings in the Service, which immediately revokes our access to that platform's data.
Requesting deletion of Meta-connected data. In addition to revoking platform access, you may request deletion of all data we hold that was obtained from Meta's APIs. For full details of the deletion process, including how deletions initiated through Facebook are handled, see the 'Meta platform data deletion' section under 'HOW LONG DO WE KEEP YOUR INFORMATION?' above.
You may also revoke access directly through each platform's settings: Google: https://myaccount.google.com/permissions Meta: https://www.facebook.com/settings > Business Integrations TikTok: https://www.tiktok.com/setting > Manage app permissions
​
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can: Log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
​
If you have questions or comments about your privacy rights, you may email us at privacy@gyregimble.co.uk.
​
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognising or honouring DNT signals, we do not respond to them at this time.
​
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.
Categories of Personal Information We Collect We have collected the following categories of personal information in the past twelve (12) months:
​
Category Examples Collected A. Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
​
YES
B. Personal information as defined in the California Customer Records statute Name, contact information, education, employment, employment history, and financial information
​
YES
​
C. Protected classification characteristics under state or federal law Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data
​
NO
​
D. Commercial information Transaction information, purchase history, financial details, and payment information
​
YES
​
E. Biometric information Fingerprints and voiceprints
​
NO
​
F. Internet or other similar network activity Browsing history, search history, online behaviour, interest data, and interactions with our and other websites, applications, systems, and advertisements
​
YES
​
G. Geolocation data Device location
​
NO
​
H. Audio, electronic, sensory, or similar information Images and audio, video or call recordings created in connection with our business activities
​
NO
​
I. Professional or employment-related information Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
​
NO
​
J. Education Information Student records and directory information
​
NO
​
K. Inferences drawn from collected personal information Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics
​
NO
​
L Sensitive personal Information
​
NO
​
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of: Receiving help through our customer support channels; Participation in customer surveys or contests; and Facilitation in the delivery of our Services and to respond to your inquiries. We will use and retain the collected personal information as needed to provide the Services or for: Category A - As long as the user has an account with us Category B - As long as the user has an account with us Category D - As long as the user has an account with us, with advertising platform metrics retained for up to 25 months Category F - Up to 12 months Sources of Personal Information Learn more about the sources of personal information we collect in 'WHAT INFORMATION DO WE COLLECT?' How We Use and Share Personal Information Learn more about how we use your personal information in the section, 'HOW DO WE PROCESS YOUR INFORMATION?'
​
Will your information be shared with anyone else?
​
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, 'WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?'
​
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be 'selling' of your personal information.
​
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers. Your Rights You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include: Right to know whether or not we are processing your personal data Right to access your personal data Right to correct inaccuracies in your personal data Right to request the deletion of your personal data Right to obtain a copy of the personal data you previously shared with us Right to non-discrimination for exercising your rights Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California's privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ('profiling') Depending upon the state where you live, you may also have the following rights: Right to access the categories of personal data being processed (as permitted by applicable law, including Minnesota's privacy law) Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law) Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Minnesota's and Oregon's privacy law) Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including Minnesota's privacy law) Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California's privacy law) Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida's privacy law) How to Exercise Your Rights To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at privacy@gyregimble.co.uk, or by referring to the contact details at the bottom of this document.
​
Under certain US state data protection laws, you can designate an authorised agent to make a request on your behalf. We may deny a request from an authorised agent that does not submit proof that they have been validly authorised to act on your behalf in accordance with applicable laws. Request Verification Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorised agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf. Appeals Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at privacy@gyregimble.co.uk. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general. California 'Shine The Light' Law California Civil Code Section 1798.83, also known as the 'Shine The Light' law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?'
​
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
​
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Revised' date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
​
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at privacy@gyregimble.co.uk or contact us by post at:
GYRE & GIMBLE MEDIA LTD 15 Palace Street, Norwich, United Kingdom, NR3 1RT
​
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
To request to review, update, or delete your personal information, please fill out and submit a data subject access request.
